Nurturing the practice of family values

With an extensive customer base of homeowners, businesses, individual traders & modest building companies, we are continually spurred on by repeat custom. Returning to us year on year for indispensable product & service continuity, we have been told countless times that our supreme workmanship & our after-sales service is beyond compare within the region.

The hardworking Doors & Windows Exeter family have accumulated a plethora of knowledge & experience over the years, actively sharing it on regular site visits with potential clients – remember that we don’t employ impersonal sales people, preferring the personal touch; which our customers seem to really appreciate.

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We have your best interests at heart

From day one it’s always been essential to serve each customer exactly the same way that we expect to be treated. With this in mind, coupled with the fact that we regularly beat quotes from well-known national double-glazing companies, the Doors & Windows Exeter team continually exceed expectations throughout the entire renovation process.

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Homeowners looking at their installed windows and conservatory
Hospiscare support

Take less, give more

Hospiscare is a local charity that’s very close to our hearts, offering care & support in the heart of Devon for loved ones with any type of terminal illness. This is why our whole team are committed to helping out where we can, pledging to donate a sum for every window, door & conservatory that we fit.

Attending regular events organised by the amazing Hospiscare volunteers, our customers really appreciate the fact that by using our glazing services they’re supporting a worthwhile local charity too.

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What can you expect when you buy from us?

Any kind of cold calling goes firmly against our moral code; therefore, the Doors and Windows (Exeter) buying process begins from recommendations, the Yellow Pages or online. One of our Directors or Managers will take your call or reply to your email & a site visit will be organised.

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Raring to get your renovation up & running? Enter your details & get a free quote now!

Site visit

We will provide our professional opinion on your ideas and whether they meet building regulations or not. Then we’ll send you a written quotation by post or email.

Order confirmation

We then leave it in your hands to let us know whether you want to go ahead or not. If you do, we send Mike out to take the survey & then send written confirmation to you.

The installation

At this stage, if you’re happy, we ask for a deposit (usually one-third of the total) & then commence manufacturing & arrange a convenient installation date with you.

Fensa registration

Never taking payment on the day, we send out an invoice once you’ve confirmed you’re happy with the installation & then register the installation with FENSA (if required).

After sales service

Occasionally customers may experience problems, but this is fully covered by our dedicated after-care service. Simply call us and we’ll arrange for an engineer to visit – it’s that simple!

A service you can rely on

"Through a recommendation, I popped into the office to see if they could help me source a new door handle. Nick was extremely helpful and ordered one for me through a company they use. I will certainly recommend the company to family and friends and I will use them for replacement windows and doors in the future. Many thanks for the free tin of silicone spray!"

- Sue M. 5

"Brilliant local company. Installed a new door for my father (after a recommendation by a friend). Great product, great price, but (& I can not stress this enough) their kindness & care dealing with an elderly gent, especially regarding the guarantee (so both myself as his son & he could have a copy) was amazing. I genuinely did not believe service like this existed any more. Lovely people to do business with & a company I can thoroughly recommend."

- Ashley D. 5

"Cannot fault customer service in anyway from this firm we called in reference to get a quote to replace some windows. Nick came out the same day was very helpful with ideas and suggestions of what types of windows that would suit and with 24 hrs a quotation was waiting in my inbox. We shall be almost certainly be putting an order in shortly. Cannot recommend this company more highly to anyone thinking of new windows or doors should definitely give Nick a call."

- Terry Bowen 5

"Excellent delivery of service and installation (11 windows and 1 door). Thank you Tom for a job well done! Clean and very efficient. We were recommended by word of mouth to use Doors and Windows and would not hesitate to recommend this company ourselves. Many thanks."

- David G. 5

"Doors & Windows ( Exeter) have provided a first class service from start to finish. Nothing was too much trouble and when it came to a small problem it was sorted immediately without any hesitation. I would thoroughly recommend Nick, Rob and the team. It’s so pleasantly refreshing to find a company who put their customers first. Thank you."

- Lisa S. 5

"Nick and his team fitted some new doors and windows at the back of our lean to. The service from start to finish was excellent and the new doors and windows make the lean to look like a new room! Would highly recommend."

- Mark F. 5

Fensa

Fensa registered

Members of the FENSA Competent Person Scheme (CPS), this enables us to self-certify compliance under Building Regulations without having to apply for a separate assessment from Building Control which can be a lengthy process.

QANW

QANW insurance backed

Accredited providers of Quality Assured National Warranties (QANW), we are committed to protecting your home improvement investment far into the future. QANW offers vital consumer protection via an insurance backed guarantee, for complete peace of mind.

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Factory & offices located in Exeter

  • 7 Ashton Business Centre, Ashton Road,
  • Exeter, EX28LN
  • Mon-Fri: 8am-4.30pm,
    Saturday: 8am-12.30pm, Sun: closed